Your details.
Handled with care.
This page explains how the Sai Welding Machines website handles enquiries, customer accounts and quotation requests. For questions, contact Sai at saiweldingmachines@gmail.com or +91 86068 83351.
Information you provide
Account and enquiry forms ask for contact details such as your name, email, phone number and company. Delivery-review requests also collect the address, access conditions and optional business GST details you provide. Saved machines, quotation requests, quotations and order updates are associated with your customer account.
Why Sai uses it
Sai uses these details to respond to enquiries, recommend equipment, prepare quotations, review delivery serviceability and support your purchases. Customer account records are not shown in the public catalogue. Authorised employees access the records needed to carry out these tasks.
Where the website records are handled
Supabase handles customer authentication and stores the website’s customer, quotation and order records. Cloudflare hosts the website and its security controls. Contact-form enquiries are saved in Sai’s private Cloudflare database and sent to the company email through Resend. These providers process information as part of operating the service.
Your account and requests
You can edit your profile and request account deletion under Account → Settings. Removing a login does not necessarily remove separately retained quotation or order documents. Contact Sai to ask about access, correction or deletion of your other records and the retention that applies to them.
Payments and external services
This release accepts quotation requests; online payment checkout is disabled. Do not send card details, banking passwords or UPI PINs through enquiry forms. Sai’s website does not store those credentials. Google Maps, YouTube, externally hosted images and WhatsApp links may connect your browser to those services; their own privacy information applies when you use them.
Session storage
The website uses browser storage to keep your sign-in session and device quotation basket working. Sign out on shared devices. Employee sign-in is separate from customer sign-in.
SAI ARC · Sai Arcade, 50/531 Mukkottil, Bhuvaneswari Temple Road, Poonithura, Pettah, Kochi, Kerala 682038.